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Founded in 2002 to provide High Speed Wireless Internet Access for hotels, restaurants, marinas and other hospitality venues, the Minnesota-based Wi-Fi Guys installed its first WAN aggregator in 2003 at the Salish Lodge in Snoqualmie, WA. As guest demands for more bandwidth and faster Internet connections increased, Wi-Fi Guys began incorporating a WAN aggregation appliance and dual internet/ISP connections as part of their base service offering.
Having successfully deployed hundreds of WAN aggregators in hotels, it soon became apparent that guest demands for fast, reliable internet access became the number one amenity in hotels. The company subsequently determined that these hotel guests were predominantly business travelers who had the same need for reliable internet connectivity in their own offices as well.
Wi-Fi Guys expanded its service offerings to include a Managed WAN Aggregation service for any business who processed credit card transactions via the internet, utilized internet phone services, and more recently Cloud-hosted applications and other internet dependent business solutions. As part of its core business, Wi-Fi Guys now offers managed WAN services: bandwidth aggregation, load balancing, and ISP failover services. The End Outages service platform is perfect for any business with a single internet connection, or businesses that require a low-cost back up solution for their MPLS and data networks.
We have been a customer of Wi-Fi Guys since 2012. Since the beginning, Wi-Fi Guys has given us excellent and timely support for any issues or questions that have come up. From billing and support, I would recommend Wi-Fi Guys to any business.
We had issues with our LAN provider and Wi-Fi Guys engineers worked with the provider to develop a successful solution to implement their service. We now have much better speed throughout the dealership. Wi-Fi Guys has done a great job for us and you should expect similar success with them. I highly recommend their service.
Wi-Fi Guy's managed service has been very reliable with exceptional technical support. When we lost an MPLS node for a week at one of our locations due a carrier issue, the failover was successful and we were able to continue to operate. We highly recommend this managed service in order to provide a solution where high availability is needed.
We went from being frustrated almost everyday with various connectivity issues, to now being able to do our work without giving internet access a second thought- which is how it should be! Your support staff is awesome to work with, and really knows what they are doing. I can't thank you enough for solving our problems.
Wi-Fi Guys has done a fantastic job of implementing their IRG failover and Wi-Fi services into all of our restaurants. Their support is also exceptional; helping us as business on multiple occasions both remotely and on-site.