Want Millennial Customers? Get Connected.

4 Restaurant Technologies Millennials Want in Your RestaurantFor those who are committed to tapping into this generation of consumers, it’s essential to identify opportunities where millennial-friendly technology will fit snugly into your dining experience. Technology should contribute to a better overall experience within your restaurant and shouldn’t lead to any disruptions in service. It’s also […]

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Why Your Customers Love Mobile Payments

What Is Mobile Payment? (And Why Your Restaurant Should Care)If you’re thinking that mobile payments – or paying by phone – is just a fad for millennials trying to keep a phone in their hand longer, think again.39% of smartphone users admitted that, if the option were available, they would pay with their phone in […]

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WiFi for Retail? It’s Not As Scary As You Think

How Retailers Can Win by Offering Free Wi-FiFor businesses in the hospitality sector, offering free Wi-Fi is a no brainer. However, in the retail sector, the fear of ‘showrooming’ (the practice of visiting a store or stores in order to examine a product, while carrying out price comparisons on their mobile before buying it online at […]

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A World of Possibilities: Unique Ways Restaurants Are “Connecting”

How Restaurant Kiosks Are Empowering Guests for the First TimeAccording to the National Restaurant Association, 37% of restaurant operators consider the customer ordering process to be the most important area of development in the next 5 years. Also, 42% of diners would use self-service ordering kiosks if available. How? Kiosks can help shorten lines at the […]

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Millennials and Beyond: Evidence That Wi-Fi Can Make or Break Your Restaurant

Public WiFi for Restaurants: Is it Necessary?As with any technology you implement in your restaurant, make sure you’re aware of the goals you need to accomplish. With wifi, speed and accessibility for customers are paramount. Without those two things running smoothly, the use of wifi at your establishment will become more of a hassle than […]

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What the National Restaurant Association wants you to know!

Are you worried about your restaurant’s data being compromised? Well, you should be! If your restaurant lacks a dedicated IT department—which most small, independent enterprises do—then your network’s capacity (speed) and integrity (security) could be at risk! The truth is: Every device with Internet access – mobile communications, security, surveillance, credit processing, etc.—represents yet another imposing […]

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Millennial sensibilities shape hotel food and beverage programs

“It’s important to create a straightforward, yet on-trend dining environment, beautifully prepared dishes, and over-the-top beverages that can be shared on social media channels,” Hauver told Smartbrief, adding that millennials are also looking for strong, free Wi-Fi to share it all. It is no secret within the hotel industry that millennial travelers represent a crucial […]

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Internet outage lasts 9 hours

For much of the day Wednesday, many businesses, homes and some government offices served by CenturyLink in Central Missouri were without internet connection. Company officials said around 10:30 a.m., a fiber line between St. Louis and Rolla was cut by a third-party contractor doing work for CenturyLink. Service wasn’t fully restored until around 7:30 p.m. […]

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Restaurant Customers Demand Free WiFi

As with every other highly patronized industry, the restaurant business has had to learn to shift with the times. For many owners, this is has provided a huge dilemma: convert to a wifi-wielding modern eatery, or hold fast to the classic model; catering to guests’ taste buds, not their tablets.Those who have made the switch […]

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End Outages vs. Typical Failover Router

  • a couple of years ago
  • / Blog

It’s hard to anticipate the dilemmas that can come with an internet outage; especially if your business has yet to experience one. Sadly, more and more businesses—particularly those in the hospitality industry—have been learning the hard truth about this unfortunate event.The truth is: Internet outages affect more than the “complimentary wifi” often offered to customers. […]

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