Company officials said around 10:30 a.m., a fiber line between St. Louis and Rolla was cut by a third-party contractor doing work for CenturyLink. Service wasn’t fully restored until around 7:30 p.m.
Those affected by the outage included Jefferson City Hall, the Jefferson City Area Chamber of Commerce and the News Tribune, as well as some customers in Fulton, including the Fulton Sun.
“I was doing a presentation, and all of sudden, everything shut down,” Jefferson City Fire Department spokesman Jason Turner said. “I didn’t know what happened.”